TERMS OF SERVICE


 

 

 

Sound Club — Terms of Service & Privacy Policy



Effective Date: April 9, 2026


Welcome to Sound Club. By accessing our website, purchasing our products, or subscribing to our messaging services, you agree to the following Terms of Service and Privacy Policy.





Terms of Service




1. Overview



These Terms of Service govern your use of the Sound Club website, products, and messaging services. By using our services, you agree to comply with these terms.


Sound Club provides apparel, merchandise, and related products and may communicate with customers via email and SMS messaging.





2. SMS / Messaging Terms



By providing your phone number and opting in to receive messages from Sound Club, you agree to receive recurring automated marketing and informational text messages from us.



Message Frequency



Message frequency may vary depending on your interaction with Sound Club, including promotions, order updates, and announcements.



Message and Data Rates



Message and data rates may apply based on your mobile carrier plan.



Opt-Out Instructions



You can opt out of receiving SMS messages at any time by replying:


STOP


After sending STOP, you will receive one final confirmation message, and no further messages will be sent unless you opt in again.



Help / Support



For assistance, reply:


HELP


Or contact us at:


Email: support@soundclub.com

Website: www.soundclub.com





3. Orders and Payments



All purchases are subject to product availability and acceptance of payment. We reserve the right to refuse or cancel any order at our discretion.


Prices are listed in U.S. dollars and may change without notice.





4. Returns and Refunds



Return and refund policies will be outlined separately on our website. Customers are responsible for reviewing those policies prior to making a purchase.





5. Limitation of Liability



Sound Club shall not be liable for any damages resulting from the use or inability to use our products or services.





6. Changes to Terms



We reserve the right to update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.





Privacy Policy




1. Information We Collect



We may collect the following types of personal information:


  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Purchase history
  • Device and browsing information




Phone Number Collection



We collect phone numbers when customers:


  • Sign up for SMS updates
  • Place an order
  • Subscribe to marketing communications
  • Contact customer support






2. How We Use Your Information



We use customer information to:


  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Send promotional messages and marketing communications
  • Improve our products and services
  • Maintain account security






3. How We Store and Protect Customer Data



We store customer data using secure systems and industry-standard safeguards, including:


  • Encrypted data transmission
  • Secure payment processing
  • Restricted data access
  • Monitoring for unauthorized access



We retain customer data only as long as necessary to provide services and comply with legal obligations.





4. Who We Share Data With



We may share customer data with trusted third-party service providers necessary to operate our business, including:


  • Payment processors
  • Shipping carriers
  • E-commerce platforms
  • Marketing and SMS messaging providers
  • Website hosting providers



These providers are contractually required to protect customer data and use it only for authorized purposes.


We do not sell customer personal information.





5. Customer Rights



Customers have the right to:


  • Access the personal data we hold about them
  • Request correction of inaccurate information
  • Request deletion of their personal data
  • Opt out of marketing communications



To exercise these rights, contact:


Email: support@soundclub.com


We will respond to requests within a reasonable timeframe.





6. Data Retention



We retain customer data only for as long as necessary to:


  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes






7. Changes to This Privacy Policy



We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.